Have you ever had a discussion with a computer technician that left you ‘lost in translation’? At PDKM we leave the ‘geek speak’ behind and talk to you in plain English – it’s what puts us ahead of other IT service providers.

We also provide ongoing ‘health care’ for your computer systems through three service plans to suit your business needs; these plans include:

• Access to two hour emergency response time to deal with urgent problems
• Extra cover of automatic monitorying of your servers, 24 hours a day, 7 days a week.
• Your computer technician will provide technical specifications. passwords and recovery procedures onsite in written form.
• Your computer technician will restore your critical financial and client data from backup on a weekly basis to confirm that its working.
• Users will be added and removed from your system free of charge.
• Workstation checks on a monthly basis to ensure that each one is running smoothly and efficiently.
• A server uptime guarantee.