Want your network to run smoothly?

Want round the clock monitoring?

Want a server uptime guarantee?

Want a 2 hour emergency response time?

Rest assured, we've got you covered.

We'll provide you with rock solid servers,no extra cost for server problems, pro-active round the clock monitoring, and a solid package to help you maintain your computer network.

1300 139 434

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Get your computer network running smoothly

It seems strange that most IT companies make more money when their clients have problems. That is not a good incentive to get their client's systems to run smoothly.

So at PDKM , providing IT Support to Brisbane, we have geared our business model to reverse this trend - our service plans have been created so that when your system is running smoothly not only are you more profitable, but so are we! This is our competitive advantage - we want what you want!

If your computer network went down or slowed down, PDKM's server uptime guarantee would mean you would not have to pay any more money to get it fixed. This is also true if your IT network was running slowly.

So having your computer network running smoothly is not only what you want, its what we want too!

Round the clock monitoring

Using automated site system checkups 24/7; our offste and onsite monitoring systems notify PDKM engineers of current and potential server problems - often before the symptoms even appear in the workplace. Our best response time? Negative 48 hours! As part of our quality assurance, we also conduct manual chekcups to confirm that the automated systems are operating accurately.

Server uptime guarantee

Your computer network backup is your 'data insurance'. Take a moment to consider the impact on your business if all your data was irretievably lost from the server.

Too overwhelming to think about? Then don't leave it to chance!

Your server backups need regular 'test data' restores that are standard in our service plans at PDKM , providing computer network support to Brisbane. Imagine the peace of mind you'll have knowing that your business can continue to run with minimal interruption.

Two hour emergency response time

While our focus is on monitoring the overall health of your computer network, in an emergency, we're there when you need us, for immediate IT support!

PDKM only deals with a select number of clients and each client is assigned with their own network engineer in Brisbane. If you have an urgent problem, we can respond within two hours by rescheduling routine maintenance work, and getting to you to fix your IT problems immediately!

PDKM - 1300 139 434

PDKM is a Brisbane computer network support company, providing IT services for small - medium businesses in Brisbane and South East Queensland.

PDKM specialises in network design, installation and support, Blackberry installations, Small Business Server, Citrix Metaframe, Microsoft Office and Exchange, Linux Servers,Terminal Server